Shipping & Payment

SHIPMENT:

Our shipping timing for orders DELIVERY within PAKISTAN will be 2 weeks or it will be informed on order confirmation, any delays will be informed accordingly, or if not informed it may be because of no communication (Email / Phone) working or defined and for INTERNATIONAL Customers’ delivery time will be 14-20 working days after the payment confirmation (Bank Transfer).

1. Most of our products are hand embroidered and hand stitched, therefore please keep considerate time factor before placing an order to avoid disappointments.
2. There can be unexpected delivery delays due to custom clearance or may be any undefined reason.
3. The delay can further go up to 5-6 working days or more due to unforeseen circumstances. 
4. We are not responsible for any kind of delays caused by unforeseen circumstances, therefore please order well advance in time to avoid delays.

DELIVERY CHARGES:

Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded. We take no responsibility if there are any additional charges in terms of custom or duties charged by local authorities / Governments (Out of Pakistan). The custom charges have to be borne by the customer.

SHIPPING AND DELIVERY

An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates.

Shipping costs are based on weight and are calculated at the time of selecting the item. To reflect the policies of the courier companies we use, all weights will be rounded up to the next full kg.

PAYMENT

We accept Bank Transfer, Western Union, Visa and Debit cards. All payments are processed through a secure checkout system provided. First-time orders must also be sent to the cardholder's billing address or work address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.

You can also make payment via cash deposit or online transfer into our Bank Account in Pakistan.

Please carefully note Instructions to follow.

1.  Add to cart your order from website and click on checkout.

2. Enter shipping address and click continue to shipping method. You will be provided final total amount with shipping charges. You can covert currency from right top filter.

3. Make online deposit or money gram into following bank account and send confirmation email to Help@kaanchilondon.com